How we handle your data.

LABCVD respects your privacy. This notice explains how we use personal information you provide through our website.

Who we are

LABCVD is responsible for the personal information collected through this website.

If you have any questions about this privacy notice or how we use your information, contact us at info@labcvd.co.uk.

What we collect

If you contact us using our contact form, we may collect:

• your name;
• your email address; and
• any information you choose to include in your message.

Please do not include medical information or other sensitive personal information in the contact form unless it is necessary for your enquiry.

How we use your information

We use the information you provide to:

• respond to your enquiry; and
• manage any necessary follow-up.

We do not use information submitted through the contact form for marketing.

Our lawful basis for processing this information is legitimate interests, specifically our legitimate interest in responding to people who choose to contact LABCVD.

How long we keep your information

We keep enquiries only for as long as reasonably necessary to respond to them and manage any related follow-up. We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.

When we no longer need the information, we delete it securely.

Who we share your information with

We do not sell your personal information.

Your information may be processed by service providers that help us operate our website, contact form and email services. We only allow them to process personal information as necessary to provide those services.

Your rights

Under UK data protection law, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information in certain circumstances;
• ask us to restrict how we use your information in certain circumstances; and
• object to our use of your information where we rely on legitimate interests.

To exercise any of these rights, contact us at info@labcvd.co.uk.

You will not usually have to pay a fee to exercise your rights, and we normally have one calendar month to respond.

How to complain

If you have concerns about how we use your personal information, please contact us at info@labcvd.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk/make-a-complaint